Returns & Exchanges

Return & Exchange Policy

We want you to be completely satisfied with your purchase. Please review our policy and complete the form below to initiate a return or exchange.

Policy Terms

• Return window: 30 days from the date of delivery.
• Condition: Items must be unused and in their original condition.
• Return shipping: The buyer is responsible for return shipping costs.
• Exchanges: Exchanges are available for items damaged during shipping only.
• Return address: Sylmar Displays, 225 Hawkins St. Derby, Connecticut 06418.

Items that do not meet the above conditions may not be eligible for a return or refund. If you have questions before submitting, please contact us.

Submit a Return or Exchange Request

Please complete all fields below. For damage exchanges, photos are required. We will respond within 2 business days of receiving your request.